We offer standard and expedited shipping options. Our standard shipping takes 3-7 business days for delivery within the continental United States. For expedited shipping, please contact us for pricing and delivery options.
Shipping & Returns FAQ
Shipping FAQ:
What shipping methods do you offer?
How are shipping rates calculated?
Shipping rates are calculated based on the size, weight, and destination of the package. Shipping rates will be displayed at checkout before payment is processed.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can track your package using the carrier's website or by logging into your Kanju Interiors account.
Do you ship internationally?
Yes, for international shipping, please allow 7-14 business days for delivery
What happens if my package is damaged during shipping?
If your package arrives damaged, please contact us immediately. We will work with the carrier to file a claim and send you a replacement item as soon as possible.
Returns FAQ
What is your return policy?
Our return policy requires that the item be unused, in its original condition and packaging, and accompanied by a receipt or proof of purchase. All returns must be initiated within 14 days of the purchase date. International and Custom orders are NOT eligible for returns.
How do I initiate a return?
To initiate a return, please contact us via email, phone, or our return portal to receive a Return Authorization Form. Returns without an RAF will not be accepted.
Can I return custom orders or clearance items?
Custom orders, clearance items, oversized items, and sale items are final sales and not eligible for return.
What if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us within 72 hours of receipt to arrange for a replacement or refund. We may require photos or other documentation to process your claim.
How long will it take to process my return?
Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method used for the purchase, minus the restocking fee. Please allow 5-7 business days for the refund to appear on your account.
Let customers speak for us
from 89 reviewsI can’t say enough about how much we love the beautiful craftsmanship of your wall art!
Excellent quality and love the story behind each piece♥️

I bought one large and two small baskets for my bedroom, which look amazing. There was a slight problem with one of the shipments, and the customer service was terrific!

Really beautiful sculpture that’s now a centerpiece on my coffee table. Very heavy and quality wood.

Love these wall baskets!! They are beautifully made and the quality is awesome. I ordered a medium first. I liked it so much I ordered another one. Therese from Kanju texted me and asked me for a pic of it so she could match the second one perfectly. Customer service is super. They go above and beyond. I will be ordering from Kanju again.

Beautifully crafted and just as it appears online.

Bigger than i thought it would be but i love that. Beautiful and inspiring. I put it up on my wall immediately and I love that it came ready to help me do that with a self loop. Added just what I needed to our new spa effort . I feel the love and the creative spirit from Africa. Very well made.

Beautiful and inspiring. I put it up on my wall immediately and I love that it came ready to help me do that with a self loop. Added just what I needed to the room. I feel the love and the creative spirit from Africa. Well made & would mos def buy from this husiness again. Arrived quickly too!

I love the black flat baskets. They were the perfect to our wall!

Looks great - paired it with another and love them!

Even more stunning in person. Great craftsmanship!

This is GORGEOUS and exactly what I was looking for. The craftsmanship is 5 star!!!

Everything about this purchase was wonderful. Great customer service, quick delivery, a thank you card with the order, and great quality products.

Customer Service
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kanju is a luxury design brand bringing the majesty and creative spirit of africa to interiors worldwide, through beautiful, meticulously crafted artisan collections.