Terms and Conditions
Welcome to kanju Interiors, a leading purveyor of luxury African decor and interior goods. We connect African, handcrafted artistry to global markets. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you must not use our website.
The Nature of Handmade
All of our products are handmade, many using genuine animal by-products and reclaimed materials local to the artisans. Due to the nature of our production methods and materials, each product can vary slightly in both dimensions and coloring. While we believe that these natural variations enhance the authenticity and beauty of each item, we understand that some customers will require more exact product information before ordering. In these instances, please email us at email@example.com and we will be happy to assist.
Immediate Delivery and Online items must be paid in full at the time the order is placed. Custom or overseas items purchased through our showroom or a kanju sales associate require a non-refundable 50% deposit to initiate production. An additional 20% may be requested prior to international shipping, for large commercial orders. The remaining 50% is due prior to export (typically NET30 from deposit invoice date). Shipping cost (if kanju is arranging) is to be paid prior to final dispatch and delivery, and can only be confirmed at that time via our 3rd party forwarders.
All product pricing includes international shipping, FOB (freight on board) from our Showroom location in Dallas, Texas, with domestic freight being paid by the customer. For custom orders and overseas stock, please allow 8 – 20 weeks for production and transport, depending on the product, volume, and country of origin (more precise estimates provided upon ordering). Shipping and handling charges are based on your chosen method of shipment. It's kanju's policy to provide shipping quote estimates based on standard ground shipping. Once the product is received and ready for dispatch, a final shipping cost quote (if kanju is arranging) will be sent to the client for approval and is to be paid prior to dispatch and delivery.
Additional shipping charges may apply to some items because of size, weight, or special handling that is required to make sure your order reaches you safely. These charges can include lift gates, storage, inside delivery, unpacking, etc.
Shipping Restrictions: Due to the contents of some products, orders containing these products are restricted to standard ground service in the Continental United States.
Returns & Exchange Policy
All returns and exchanges must be initiated within 14 days of the receipt of the item. Returns initiated after this period will not be accepted. Items must be in new and unused condition, with all original packaging and labels intact. This policy does not apply to final sale, oversized, and custom items, as these are non-returnable and non-refundable.Customers are responsible for return shipping costs unless the item is damaged during transit or you are returning for an exchange or store credit. Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method used for the purchase, unless returning for store credit.
To be eligible for Kanju Interiors' wholesale program, you must have a valid business license or resale certificate. You must also have a physical retail store or an online store that has been in operation for at least one year. New applications will be reviewed within 7-10 business days.
If you are interested in applying for our wholesale program, please fill out this form.
We respect your privacy and are committed to protecting your personal information. We collect your name, email address, phone number, billing address, shipping address, payment information, and order history when you place an order with us or sign up for our newsletter. We use this information to process your order, communicate with you about your order status, send you promotional emails (if you opt-in), improve our website and services, and prevent fraud.
We do not sell or share your personal information with any third parties except as necessary to fulfill your order (such as shipping carriers) or comply with legal obligations (such as law enforcement requests).
You can opt-out of receiving promotional emails from us at any time by clicking on the unsubscribe link at the bottom of any email or by contacting us at firstname.lastname@example.org.
You can also request to access, update, or delete your personal information by contacting us at email@example.com.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Free Gift Terms and Conditions
- The free gift cannot be substituted for any other item, cash or credit
- The free gift is sent with your order
- Placing multiple orders or orders for multiple items does not entitle you to more than one free gift
- This offer is only available on orders placed here on our website, kanjuInteriors.com
- The free gift offer may not be used in conjunction with any other offer or promotion that we run on our website, unless otherwise stated.
- Only one free gift per order, per person, per address for the duration of the offer / promotion (If you place more than one order with us in the period the free gift offer is running, you will only receive the gift on your first order), unless otherwise stated.
- The free gift will be dispatched with the relevant items from your qualifying order.
- If a customer wishes to return an order or item which qualified for a gift with purchase, the transaction can only be refunded if the gift with purchase item is also returned.
- This promotion or offer is valid within the dates as stated on the relevant page
- In the event of any dispute, the decision of kanju Interiors is final
- We reserve the right to amend these terms and conditions at any time. If we do this we will publish the amended terms and conditions on this page.
We make every effort to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee that the information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
We also do not guarantee that our website will be uninterrupted, secure, or free of viruses or other harmful components. We are not liable for any damages or losses arising from your use of or inability to use our website.
All content on our website, including but not limited to text, images, logos, graphics, designs, and trademarks, is the property of kanju Interiors LLC or its licensors and is protected by U.S. and international copyright and trademark laws. You may not copy, reproduce, distribute, display, modify, or create derivative works from any content on our website without our prior written consent.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Dallas County, Texas for the resolution of any legal matter arising from these Terms & Conditions.
If you have any questions or comments about these Terms & Conditions, please contact us at: