Trade program members will receive exclusive discounts on our products based on their membership level. Discounts cannot be combined with other promotions or offers and may not apply to certain products or categories. The specific discount rates and terms are subject to change without notice.

Trade program members can place orders through our website or by contacting their dedicated account manager. Shipping and delivery times may vary based on the product availability, location, and other factors.

We accept returns and exchanges on our products within 14 days of the delivery date. Trade program members must provide their order details and reason for return/exchange to their account manager. The shipping and handling fees for returns/exchanges are the responsibility of the member.